Welcome to B Free Intimate Apparel! We’re excited to serve our US customers with fast and reliable shipping, dispatched directly from our warehouse in Oklahoma, USA.
Due to strong demand, some styles and sizes may temporarily sell out from time to time. We work hard to replenish stock as quickly as possible so you can get your favourites without long waits. If an item is awaiting restock, please allow a few additional business days for dispatch. Rest assured, our estimated delivery timeframes already factor in any potential replenishment period and in most cases, orders arrive even sooner than expected.
Thank you for your patience and for choosing B Free.
Delivery Options and Charges: Please see options at checkout for all delivery charges. The following options are available:
- Free Standard Shipping in the USA for orders over $89. Use of discount code may void free shipping unless the total order payment is over $89.
- Free Express Shipping in the USA for orders over $139. Use of discount code may void free shipping unless the total order payment is over $139.
- Free Express Shipping + Gift in the USA for orders over $189. Use of discount code may void free shipping unless the total order payment is over $189.
- $5 Flat Rate Standard Shipping for orders under $89.
- $10 Flat Rate Express Shipping for orders under $139.
In case of return, shipping fees are not refundable.
Ordering and Dispatch Times:
With the high volume of orders, please see below the current estimated timelines.
- Standard Shipping: Total dispatch and delivery time is 8-10 business days.
- Express Shipping: Total dispatch and delivery time is 6-8 business days.
Please note that orders are not dispatched on US public holidays.
Tracking Your Order: Once your order is placed, you will receive a tracking number via email. You can track your parcel through the link provided by email.
If there are significant delays and you have not received your parcel, please contact the delivery provider through your tracking link. If you have further concerns, please complete our submit a request form and select “Delivery and Shipping”.
Duties, Taxes, and Regulatory Fees: If applicable to your area, the customer is responsible for any duties, taxes, and regulatory fees imposed by the destination country's authorities. For more information, contact your local customs office.
We are committed to providing you with the best shopping experience and ensuring your orders are delivered promptly and efficiently. Thank you for choosing B Free Intimate Apparel.